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Privacy Policy

Last updated: October 31, 2025

At GurDelight, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

Personal Information

When you place an order or register an account, we may collect:

  • Name and contact information (email, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through payment gateways)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • Browser type and version
  • IP address and device information
  • Pages visited and time spent on site
  • Referring website addresses
  • Cookie data and session information

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send promotional emails (with your consent)
  • Improve our website and customer service
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Personalize your shopping experience
  • Analyze website usage and trends

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers who assist in operating our business
  • Legal Requirements: When required by law, court order, or government regulations
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit permission to share your information

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and login information
  • Maintain your shopping cart between visits
  • Analyze website traffic and user behavior
  • Deliver personalized content and advertisements

You can control cookies through your browser settings, but disabling them may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing through trusted gateways
  • Regular security audits and updates
  • Restricted access to personal information
  • Employee training on data protection

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Data Portability: Request your data in a structured, machine-readable format
  • Object: Object to processing of your personal information in certain circumstances

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GurDelight

Email: privacy@gurdelight.com

Phone: +92 333 3822252

Address: Pakistan

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

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